Enterprise integration services that keep your ERP, CRM and warehouse in agreement

No. If you're building or exposing an API that your own apps, partners or customers will consume — or writing the client-side code to integrate a payment provider or another SaaS product — that's API design and integration work, covered on our API Development & Integration page. Enterprise integration services are specifically about connecting the named enterprise systems you already run to each other — ERP, CRM, warehouse, billing, payroll, e-commerce — including the legacy protocols those platforms actually speak: SOAP, IDocs, EDI, flat files, scheduled SFTP. Different systems, different protocols, different failure modes.

It comes down to the number of endpoints. Two or three systems with straightforward sync needs are usually cheaper and simpler as direct, well-built point-to-point integrations — a platform's licence and operational overhead isn't earned back. Once you're connecting several systems that all need to see the same events, a middleware platform starts paying for itself in reduced tangle. We work that comparison during design rather than defaulting to either answer.

Mainly three things: how many systems are involved and how many of them speak a legacy protocol rather than a modern API, how much conflict-resolution logic is needed when two systems can both change the same record, and how much of the current integration landscape is undocumented and has to be discovered first. A single well-scoped integration between two systems is often a few weeks; a programme connecting four or five systems, including legacy protocols, typically runs a few months, delivered integration by integration rather than all at once.

Data stays within your own infrastructure and accounts wherever the architecture allows; middleware, where used, runs in your cloud environment rather than a shared multi-tenant service unless you specifically choose otherwise. Fields are encrypted in transit as standard, access is scoped to what each integration actually needs, and every sync is logged so a compliance review can trace what moved, when, and why.

When nobody has actually agreed which system is the source of truth for the data in question — integrating two systems that disagree just automates the disagreement faster. It's also premature if one of the systems involved is genuinely being replaced soon; in that case the sequencing question belongs on our modernisation work first, so you're not building an integration for a system that won't exist in a year.

Yes — that's most of the actual work on this kind of project. We build to the protocol the platform speaks rather than trying to force a modern shape onto it: SOAP and WSDL services integrated on their own terms, SAP IDoc processing, EDI transactions with trading partners, and scheduled SFTP or flat-file drops replaced with monitored jobs where the format itself has to stay the same.

Our own in-house engineers in Sahibzada Ajit Singh Nagar, Punjab — 45+ of them, with over a decade of combined delivery experience, delivering for clients in 15+ countries. Nothing is subcontracted. You meet the engineers who will be on your project before you sign, and the person demonstrating the work each sprint is the person who built it.

It gets caught rather than discovered. A failed message goes to a dead-letter queue instead of vanishing, alerting reaches a named owner rather than sitting in a log nobody watches overnight, and the reconciliation dashboard shows exactly which records are out of step. Most clients keep us on a support arrangement to handle and clear these as they come up; others take the runbook and handle it with their own team.